Payment
We accept the following methods of payment:
Visa(Debit/Credit), MasterCard, American Express, JCB and PayPal.
1.1 Pay with Credit/Debit Card
The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website.
Please note that IYING does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
1.2 Pay with Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on “Pay with Debit/Credit Card” and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
1.3 Payment Problems
If you encounter difficulties when trying to complete your order, please consider any of the following options:
Ensure that you use a valid credit or debit card issued by Visa, Mastercard, or American Express.
Verify your payment information: confirm that the billing address you provide matches the address associated with your credit card.
Try a different credit card.
Use PayPal to pay.
If you still experience payment issues, please contact us at services@iyinauto.com.
1.4 Missing Confirmation Email
After you complete your purchase, IYING will send you a confirmation email.
If you don’t receive a confirmation email, please follow these steps:
Wait a few minutes and check your inbox again.
Check your spam folder.
Use the email search function to search for order confirmation.
If you still can’t locate your confirmation email, please contact our team at services@iyinauto.com and provide your name, email address, and shipping address of the original order.
1.5 Tracking Your Orders
After placing an order, you can log in to IYING and click on “My Account” to locate your order number. You will receive an email notification after your order ships, which will include the carrier and tracking number beneath the order number.
Customer Service is available Monday - Friday 9am - 6pm GMT+8，email: services@iyinauto.com.