Products will be shipped within 1-3 days. After delivery, we will send the tracking number to the customer, and the customer can check the logistics status at any time. The general delivery time is 5--8 days. (There are local warehouses in some areas, and the goods can be received within 2 days)

To enhance the delivery experience of our customers, we use reputable courier services from DHL/UPS/FedEX.

We will send the tracking number to your email after delivery, you can always track your order status by confirming the tracking number in the email. You can also contact us anytime. We are always at your service.

We offer 30 days no reason to return, 2 years REFUNDS & RETURNS

1. If it is a software problem, we can upgrade the software for free, and you can simply upgrade the software of the machine.
2. If the accessories are broken, we will provide new accessories for free within the warranty period (24 months). If the warranty period has expired, we will charge the cost of the accessories.
3. If it is a hardware problem, it is within the warranty period (24 months). You can send it to our designated after-sales address, and we will repair it for you free of charge. If the warranty period has passed, we will charge a certain fee according to the situation.

1. We have detailed instructions.
2. The installation is very simple, does not require any skills, and does not require the help of others. Installation can be completed within 5 minutes. If you have any questions, please feel free to contact our customer service. We will answer you anytime.

Hello! We understand your concern. To prevent potential damage from improper updates, we don't publish software updates online. Instead, if you need a software update, please contact us directly.
1. Send an Email: Forward your request to (services@iyinauto.com).
2. Provide Details: Include your order number and the version number of your device (found in the settings menu).
Our after-sales team will guide you through the update process to ensure it's done safely. Thank you for your understanding!

There are two cases of reversing issues.
1.Black screen during reversing,Please check the power supply (+12v) to 
camera is working or not .
2.Headunit display normal screen during reversing,Please check the trigger 
wire connection, Headunit is not triggered by reversing information.

Android phones need to download the Android Auto APP to link our products!

Supports RCA front camera input(AV IN) and most of the universal front 
view camera can be fitted.

You can contact us through our contact page! We will be happy to assist you.